Meet the Experts: Roto North America 

Roto’s Sustainable Growth 

Over the past decade, Roto North America (RNA) has sustained double-digit annual revenue growth, driven by the dedication, expertise and collaborative efforts of employees across its two manufacturing locations. Operating through Roto Frank of America (RFA) in Chester, Connecticut, and Roto Fasco Canada (RFC) in Mississauga, Ontario, RNA leverages the unique strengths of both organizations to deliver innovative solutions and exceptional value to customers throughout North America. 

RFA focuses primarily on Casement & Awning hardware, while RFC specializes in Sliding Patio Door and Hung Window hardware. Together, both locations also support Roto’s core product offerings, including Tilt&Turn windows, Push-Out windows, and European-style Sliding and Hinged Patio Door hardware. 

This strategic focus has helped position Roto as a trusted partner for window and door manufacturers across North America. Behind that success are professionals like Julija Neftik of RFA and Chad Hackman of RFC, whose leadership, industry knowledge, and commitment continue to strengthen Roto's presence in the market. Their recent promotions reflect the significant impact both have had on RNA's continued growth and development. 

Julija’s Top Areas of Expertise 

Julija Neftik began with Roto in Germany in 2012 before joining RFA in 2018. As Head of Product Marketing and Strategic Sales Projects, she leads product marketing strategies tailored to North America, helping define how Roto's products are positioned, communicated, and introduced to the market. By monitoring industry trends, customer requirements, and competitive developments, she identifies opportunities that strengthen RNA's product offering and support business growth. 

Working closely with manufacturing partners, Product Management, and the sales team, Julija helps guide new products from concept to launch, ensuring they align with market demands and business objectives. She also leads strategic sales initiatives focused on key accounts and priority growth opportunities. Her vision and strategic perspective have been instrumental in advancing Roto's position as a leading provider of high-performance window and door hardware. 

Chad’s Top Areas of Expertise 

Chad Hackman joined RFC in 2016 and has become a trusted resource for customers, working closely with purchasing and engineering teams to identify the right hardware solutions for their applications. As Senior Manager of Customer Solutions & Technical Sales Support, he leads cross-functional efforts with customer service and engineering teams to establish responsive support channels and ensure successful product implementation. 

Beyond supporting customers, Chad oversees RFC’s product portfolio for Sliding Patio Door and Hung Window hardware and contributes to new product development initiatives. He also shares his technical knowledge through training and educational programs, helping manufacturers maximize the performance and value of their hardware solutions. By combining strong product expertise with a practical understanding of industry needs, Chad identifies new avenues for business development and delivers competitive, value-added solutions that help manufacturers succeed in an evolving market. 

Julija and Chad exemplify the knowledge, commitment, and results-driven mindset that propel RNA forward. Through their leadership, insight, and dedication to helping customers succeed, they strengthen Roto's reputation as a trusted hardware partner across North America.